We Excel in Customer Service

We're voted EXCELLENT on Trustpilot- Click here to see our reviews:

The Private Ear Clinic Ltd Reviews | Read Customer Service Reviews of the-private-ear-clinic.co.uk (trustpilot.com)

So far, since we opened in early 2015, we have seen well over 85,000 ears and we are so proud of our amazing reviews! Take a look at a few of them below:

"Cannot fault the care and attention given by the audiologist/ microsuction practitioner Emma Smith, (at their Bournemouth clinic on Mondays) whose attention to detail, understanding and friendly nature made for relaxed appointments each visit. Everything was clearly explained and at no time did I feel pressurised to purchase new hearing aids from them following an initial hearing test appointment. However I did, their prices were very competitive to high street outlets, but it was the attention to giving optimal hearing that swung it. I had several visits 1) ears cleaned, (this was an extra charge) & having read their literature decided on a pair to buy, I was given a sample to wear for 2 weeks 2) adjustments to sound levels as required 3) re-assement of sample aids levels and readjustment to suit my lifestyle, inner ear moulds made for new aids 4) the purchased pair given & adjusted to required volume levels 4) follow up of new hearing aids usability. Superb service. I have no hesitation recommending this company."

Bournemouth Hearing Aid Client via Trustpilot

"Dear Team,  I just wanted to say a huge thankyou to Sarah last Monday afternoon at Wimborne - for your kindness and perseverance to get my very difficult  ear clear -  fabulous job. All your time and effort was very much appreciated. Thank you so much. Brilliant service."

Helen  

"Lovely people work here. Couldn’t be more helpful, friendly and professional. Would highly recommend."

Derek via Trustpilot

"Holy Cow. What an amazing service. Really good natured people who made my daughter feel very at ease. Quick, painless and professional. I would highly recommend this service. Very good value for money. Thankyou"

Phil

Just wanted to say a massive thankyou for today! Firstly, for seeing me on a Saturday and being so kind on the phone and helpful. Plus, when I arrived at the clinic everyone was friendly.

Jackie was amazing!! She discovered an earring in my ear and managed to get it out! Could have cried with relief at being able to hear again after months of shutting myself off from the world. She was so calm and lovely. Thanks again, have left a review, and will be recommending you to everyone!

Claire

The whole process of booking an appointment and the subsequent experience was smooth, painless and effective. It was easy to book the appointment online. On the day I received a friendly and efficient welcome from Helen the receptionist and then Helen Green the nurse carried out the microsuction in a calm, efficient but patient-sensitive way. All very professional and I would definitely use them again.

Paul